Too many unused phones and tablets in your office?

Get rid of them and get paid the easy way!

Benefits

We’ve got the experience

10 years in the business and over 600,000 phones transacted, you can trust you’re in good hands.

No Logistic Charges

Make more from your old devices as our services do not come with any additional costs.

Hassle-free Process

Sit back and relax as we assist you with the valuation, logistics and more.

Fast Payout

Forget about waiting nervously for payments to go through. We pay you within 48 hours.

Secure Data Erasure

Every devices is industrial wiped by our professionals.

Hard to Beat Prices

You can be confident that our quotes are consistent, accurate and hard to beat.

All Conditions Accepted

Over 1,500 models in all conditions accepted

Steps (6-1000 devices)



Step 1

Submit excel file template based on grading guideline


Step 2

Choose pick up or drop-off your devices


Step 3

Our QC performs assessment



Step 4

Approve your Purchase Order


Step 5

Receive your payment

Deals (Top 10 models)

Deals (Top 10 models)

No. Brand Model Price
1 Apple Apple iPhone 11 4GB/128GB RM 1,304
2 Samsung Samsung Galaxy S21 Ultra 5G 12GB/256GB RM 1,319
3 Samsung Samsung Galaxy Note 10 Plus 12GB/256GB RM 1,203
4 Apple Apple iPhone 11 4GB/64GB RM 823
5 Apple Apple iPhone 11 Pro Max 4GB/256GB RM 857
6 Samsung Samsung Galaxy Note 9 6GB/128GB RM 1,386
7 Apple Apple iPhone X/ 10 3GB/64GB RM 842
8 Apple Apple iPhone 7 Plus 3GB/128GB RM 974
9 Samsung Samsung Galaxy Note 20 Ultra 5G 12GB/256GB RM 1,266
10 Samsung Samsung Galaxy S10 Plus 8GB/128GB RM 1,167

Grading Guideline

GRADING STANDARD
GRADE A
GRADE B
GRADE C
GRADE D
GRADE E
Remarks
Functionality
Fully Functional
Fully Functional
Fully Functional
Fully Functional
Functional Defects
Would include but not limited to the following: Power On, touchscreen, sensors (gyroscope, proximity), vibration sensor, storage, battery, buttons, speakers, microphone, cellular connectivity, WiFi, Bluetooth, GPS, NFC, Camera (auto-focus).
Physical Body Conditions
Close to flawless, like a brand new
Minor scratches and blemishes
Noticeable dents, scratches and blemishes
Cracks, dents, scratches and blemishes
N/A
Would include but not limited to the following:Physical / Cosmetics Condition
LCD Conditions
Close to flawless, like a brand new
Minor scratches and blemishes
Noticeable dents, scratches and blemishes
Cracks, dents, scratches and blemishes
N/A
Would include but not limited to the following: Device glass (front/back), LCD display, Device body (side/back)

FAQs

Order

Initial trade-in quotation is the maximum trade-in value the customer can get for a particular phone unit. It is set based on the current market value. Final trade-in vquotation is the phone’s actual value after the actual phone assessment.

You will be contacted by our customer service within 24 hours upon placement of trade-in order on a weekday. Weekend orders shall be contacted on the next working day.

Your trade-in payment will be credited into your bank account upon confirmation on the final quotation of your trade-in device.

If your trade-in will be applied as a credit in the system, you can track it from your Enterprise trade in account.

If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.

If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.

Follow the instructions included in your trade-in guidelines. It explains how to prepare, pack, and ship your device.

Keep in mind that the estimated trade-in value is valid for 7 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.

No, there is no proof of purchase required to trade in a device with Apple Trade In.

Device

Before finalizing the trade-in transaction.

Yes, provided that it is not Geo Locked.

Device must be reset 1 or 2 days prior to the old device pickup schedule. Remember that all logged in account should be logged-out first and all security locks must be deactivated.

You may trade-in from 6 up to 1,000 phone sor tablet per trasncatiaon.

  1. Only smartphone and tablet are accepted for Enterprise trade-in
  2. You must be the legal owner of the trade-in device.
  3. Your trade-in device must not be tied to any existing contract with Telcos.
  4. The phone or tablet must not be network and IMEI blocked, reported as stolen or counterfeit.
  5. We only accept devices that are unlocked from iCloud and Google account.

Yes, we accept defective smartphone or tablet as long as you matching to the grading guildelines and complete the manual diagnostic process. Price quotation would differ depending on the defects of your device.

Please contact support for further assistance at bbti.support@compasia.com

No, you do not need to include accessories. If you choose to include any, we will recycle them for you.


General Questions

Enterpise trade in is the first web application in Malaysia which allows you to get an accurate quotation for your used smartphone or tablet within 48 Hours. Our friendly courier will pick-up your smartphone or tablet bulk at a location of your convenience and payment is paid into your bank account after order confirmed!

customer will receive a special bulk trade in prices in the checkout and sell of up to 1,000 devices at one go. It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

By referring to the consumer step, firstly browse through our grading guildline. Select Enterprise Trade-in to initiate the process. Secondly, have the device you want traded in evaluated by downloading the template provided. Upload the assessment templete file and receive a quote. Make sure that the unit to be traded in is available when collection happend. Make sure also that the device condition is not changed from the date of evaluation. Otherwise, the final pricing quote will be changed. Complete your order and receive your payment.

We accept all brands and models of android and apple devices except on the too old devices with an outdated OS (Operating System) version. For ANDROID: all devices with an android OS version of “6.0 Marshmallow” and above For APPLE: all apple devices with an IOS version of “11.0” and above

Customers may trade in their old smartphone (any brand) towards a new device at any of the participating stores within the promo period.

Enterprise Trade-ID (EID) is the unique transaction reference number of the trade-in.

Enterprise Trade-ID (EID) will be provided by CompAsia after the successful assessment.

  1. Your device will undergo a Data Erasure process (complies with International Standard DoD 5220.22-M) to ensure all data is permanently deleted and unrecoverable.
  2. Any personal data left in the device will not be recoverable.

Your traded-in device will be refurbished, recycled and resold.

  1. Walk-in to CompAsia HQ
  2. Call Customer Service Centre at 0186692697
  3. WhatsApp at +Whatsapp: 0178800684

Generally it takes 1 weeks. But the sooner we receive your device, the sooner we can verify its condition and process your credit or gift card.

Recycling a device is much faster. As soon as we email you a shipment pick up confirmation.

Before you send us your device, we’ll tell you how to back up and erase all of your data. This will ensure that all of your personal information is completely removed from your device before you trade it in or recycle it.

Partners

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